Shipping Policy
Welcome to Elise & June. We are committed to giving you a smooth, transparent, and reliable shipping experience. This Shipping Policy outlines how orders are processed and delivered. Please note that public holidays may affect delivery times.
Shipping Costs
Free Shipping We offer free standard shipping on all orders across the United States, at no additional cost.
Shipping Destinations Elise & June currently ships exclusively within the United States.
Processing Time & Transit Time
- Processing time: 1–3 business days (Monday–Friday)
- Transit time: 8–12 business days (Monday–Friday)
These timeframes are estimates only and may vary due to external factors such as carrier delays, customs procedures, or weather conditions.
Estimated delivery time = processing time + transit time.
Order Processing & Delivery Orders are processed before being handed over to the shipping carrier.
Once your order has shipped, you will receive a tracking number within 24 hours.
If you do not receive tracking information within 2 business days after placing your order, please contact us at: 📧 info@elise-june.com
Order Tracking You can track your order by visiting the "Track Order" page on our website and entering your tracking number, order number, and email address.
Address Changes If you need to change your delivery address after placing an order, please contact our customer support as soon as possible. Once an order has been shipped, we cannot guarantee that the address can be modified.
Multiple Shipping Addresses We do not support shipping to multiple addresses within a single order. If you wish to ship items to different addresses, please place separate orders.
For assistance, contact us at: 📧 info@elise-june.com
Damaged or Lost Packages If your package arrives damaged or does not arrive within the expected timeframe, please contact us immediately so we can assist you.
For any shipping-related questions or issues, reach out to our customer support team at: 📧 info@elise-june.com
Contact Us
For any inquiries, you can reach us via email at info@elise-june.com
Our team is available to assist you Monday through Friday, 9:00 AM – 5:00 PM ET, and Saturday and Sunday, 10:00 AM – 5:00 PM ET.
We are always here to help with any questions or concerns you may have.